The cost was the battle with Columbia itself. They wanted her to sound like everyone else on the radio, to follow the trends that were dominating turn-of-the-century R&B. She refused, left the label, and signed with J Records under Clive Davis, who understood that what she had was not a typical pop instrument. Her debut album Songs in A Minor sold over ten million copies before that Grammy performance sealed something permanent in the culture. Fallin, built around a piano riff that every beginner learned in the months after its release, became one of the most played songs of the decade and stayed on the charts for months. The album won five Grammys and established Keys as the most commercially successful female R&B artist of her era.
If I Ain't Got You is driven by a piano progression that sounds simple to the ear but carries a vocal performance that elevates the song into something else entirely. Keys takes a standard love song premise and makes it feel like a confession overheard through an open door. The follow-up album The Diary of Alicia Keys in 2003 won multiple Grammys and proved she was not a one-album phenomenon. Fifteen Grammys and over forty million albums later, she has released concept albums, children's books, and a Broadway musical called Hell's Kitchen based on her own life.

She became a producer, a director, and a coach on The Voice. The piano never leaves the center of what she does, and she still opens shows the same way she did in 2001 -- alone at the keyboard, voice and keys, before the band joins and the stadium fills.